WALKING THE WALK
“ Our objective is to reduce organisational costs so that customer bills are kept as low as they can be ”
— Chris Ford ,
General Manager Technology and Innovation , SA Power Networks
171 below 70 % in 2015 to 91 % in 2017 – helped by the abandonment of hierarchy in favour of self-motivated teamwork . Much more important than the awards Ford has received are the accolades he gets from long-service employees who tell him that the simple ability to get problems solved make these the most exciting times they have known . “ I am so proud of the teams ,” he enthuses . “ I love my work anyway but it ’ s very warm- ing to come into the office in the morning and feel their energy and enthusiasm .”
WALKING THE WALK
The IT building just across the road from SAPN headquarters in Adelaide is an environment Ford is proud of because it nurtures initiative within the group . In a traditional organisation , change is often resisted . “ I wanted to show the team what a different way of working
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