Technology Magazine July 2020 | Page 77

Raju Vegesna , Chief Evangelist at Zoho . “ We created Bigin to help small businesses achieve maximum growth with a minimal learning curve . Using the product , small businesses are able to stop relying on dozens of spreadsheets to manage customer activities and instead move to a CRM that is easy to use and allows them to focus on growing and building strong customer relationships .”
The package boasts a 30-minute setup time , as well as built in telephony and workflow automation for desktop and mobile . With a starting price of $ 7 per month , it ’ s targeted at individual freelance workers , as well as early stage startups and micro-scale operations . Zoho also offers a free version of its more feature-heavy flagship CRM to companies with fewer than 10 users , and has a tiered pricing structure which starts out at $ 12 per user per month , but quickly becomes more expensive than other solutions on the market when scaling , making it the best choice for businesses that are starting out small , and don ’ t expect to grow beyond a medium-sized enterprise in a hurry . 77
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