“Technological developments in recent years have elevated simple chatbot functionality to the more refined and complex realm of Conversational AI ( CAI )”
APPLICATION SECURITY
“Technological developments in recent years have elevated simple chatbot functionality to the more refined and complex realm of Conversational AI ( CAI )”
SOEREN BECH VICE PRESIDENT , EMEA , PERSISTENT SYSTEMS
Conversational AI at NVIDIA Conversational AI is being used to help businesses , with chatbots being just a single application of this technology . Other applications also include virtual assistants , live captions and text transcription .
John Harding , regional director of the UK & I Enterprise at NVIDIA , believes AI has now made speech and language understanding accurate enough that it ' s practical to deploy in industry . AI can understand domain specific jargon in realtime , opening the door to thousands of language and speech-based applications .
Harding suggests that , every day , “ hundreds of thousands of billions of conversations take place ” all over the world . “ Digitising these conversations is necessary to improve customer experience and generate human-like conversations with virtual assistants . We can also be confident that , as the younger generation becomes the major customer base , their expectation will be to connect with businesses 24 / 7 through technology channels – and advanced digital
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