Technology Magazine July 2024 | Page 75

ongoing , especially amid a tech skills shortage where organisations need to retain talent in order to work with new technology .”
This fear of new technology presents a formidable challenge . “ Organisations rooted in traditional working methods often exhibit a deep-seated resistance to change and a failure to embrace new human-machine collaborative models ,” comments Tech Mahindra ’ s Kunal Purohit . “ This mindset views AI as a threat rather than a tool to enhance human capabilities . Overcoming this requires inspirational leadership to cultivate a mindset that fosters continuous learning , empowers risk-taking , and encourages experimentation . Without an open culture celebrating human-AI symbiosis , companies will struggle to evolve roles , workflows and skillsets paired with AI ’ s prowess .”
Meanwhile , Zscaler ’ s Martyn Ditchburn cites “ confirmation bias – the idea that we are always right ” as a core blocker . Successful transformation requires overcoming this inertia , refactoring processes and helping people break out of the status quo . technologymagazine . com 75