THE TECHNOLOGY INTERVIEW
“ We are living through a remarkably intense phase where ideas are getting funded before a single line of code is written”
Manu Gopinath President UST disconnected legacy databases and manually cross-referencing intricate business rules. By deploying AI systems capable of instantly ingesting data from multiple disparate systems and interpreting complex policies simultaneously, the processing bottleneck has effectively evaporated.
“ Beyond a dramatic reduction in processing errors, the turnaround times have shifted completely,” Manu says.“ We’ ve seen high-value claims that previously took five to six days to process now being completed in just 15 to 20 minutes. That is a massive, structural reduction in friction.”
30 July 2026