Technology Magazine June 2018 | Page 398

Telefonica IT Team

“ It is necessary to have the best , to train them at the highest level in the latest technologies and to have them in constant motivation for attainment of

goals and results ”

– José Jesús Hijón Sánchez , CIO de Telefónica Centro América
and incident reporting .
In the same way , LUCA empowers customers to manage their personal information in relation with platforms such as Google , WhatsApp or Telefónica itself , putting the company at the forefront in terms of data protection .
Challenges and opportunities in the future On the future of the industry , Hijón is blunt : “ We live a new revolution – companies have to adapt to this new digital transformation of services
398 June 2018