Trusted Partner of O2 & Telco Sector
Key competencies in Telco Sector
We connect internal processes and systems with digital products and services for our clients and help them succeed in a digital world .
Enterprise Economic Systems & SAP Services |
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Portal & Digital Commerce |
SPC Provisioning |
Prepaid billing |
Projects for O2 |
eCommerce solution |
CI / CD architecture |
DWH & BI |
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Billing / Operations Service Support
Provisioning
Custom Application Development
Printing Solutions
Ness , strategic partner for a complex digital transformation
• Understanding your business processes and needs
• Exploiting strong market related know-how to achieve your objectives
• Delivering flexible & agile solutions to increase your efficiency
• Unleashing the potential of innovative technologies for your growth
More information on www . ness . cz
EUROPE London , Munich , Prague , Bratislava , Iasi , Timisoara , Kosice , Brno , Ostrava , Budapest NORTH AMERICA Teaneck ( HQ ), San Jose , Pittsburgh , Albany , Toronto MIDDLE EAST Tel Aviv ASIA Bangalore , Mumbai , Hyderabad , Chennai , Singapore
well as a new product catalogue , network inventory system , provisioning system and a complete revamp of the billing system . “ Our aim was to radically simplify ,” says Hruska . “ We reworked our product catalogue from thousands of services to a couple of hundred . We also switched from our legacy CRM to a new system we built ourselves based on Emeldi Commerce Core .” Emeldi is a long-term partner of O2 Czech Republic . The company ’ s Commerce Core provides the core functionality for O2 Czech Republic ’ s new CRM . “ It ’ s the heart of our CRM ,” says Hruska .
“ Emeldi is a key partner that we picked because of their flexibility . We are able to influence the product and get any solution we need . Putting their technology in the middle of our CRM is definitely strengthening our partnership .”
Even though the technical side of the transformation is up and running , Hruska maintains the work is far from over . “ This is an ongoing process . We need to keep it simple and make sure any additions and modifications we make aren ’ t creating extra complexity , which is an extremely tough exercise .” The transformation has also allowed O2
JUNE 2019