THE STATE OF AI AT WORK
Source: Microsoft’ s 2026 Work Trend Index Annual Report
Roughly However,
ONE IN FIVE workers are in the“ frontier” zone, where individual capability and organisational readiness reinforce each other
ONE IN
TEN
are blocked by skilled workers in companies that haven’ t caught up with AI yet
49 %
Analysis of more than 100,000 chats in Microsoft 365 Copilot shows that nearly half of all conversations support cognitive work, followed by working with people( 19 %) and finding information( 15 %)
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