with TalkTalk exceeds the simple concept of a partnership , as the company values the work it has done in order to enable TalkTalk to become a more effective and efficient organisation .
“ By helping TalkTalk throughout this digital transformation journey we continue to look to help it assess and consider its internal business practices and operating models ,” says Panday . “ We look to help the company achieve lasting improvement for all its diverse customer types , to effect significant improvements in security , reliability and customer service experience .”
As the company continues along this journey , Clayson hopes that Tech Mahindra will continue to support it every step of the way .
“ My wish and my expectation is that Tech Mahindra will help us unlock benefits far quicker than we could do on our own ,” he says . “ They know how we work culturally and operationally , and as a result , it ’ s much more fluid .” www . gigabitmagazine . com 131