“ We ’ re taking all of our innovation forward to manage security , automation , compliance and performance in that multi-cloud world , so it ’ s easy for them to get digital faster ”
– Bill Berutti , President of Cloud & Enterprise centres , while remediating the policy to change the environment to be compliant . For instance , you could have a financial regulatory process that requires authorisation and access rights to any environment that has customer data which meets a certain set of criteria . In real time , we can check whether you ’ re compliant with those policies across all different public and private environments . That capability is impossible with the same tools you use on premise .” It ’ s an approach which leaves BMC on track to deliver against Gartner ’ s prediction that by 2020 , 90 % of organisations will adopt hybrid infrastructure management capabilities .
Adopting the right tools is key . Gartner identifies the rise in AIOps platforms : software systems combining big data and AI or machine learning functionality to enhance and partially replace a broad range of IT operations processes and tasks , including availability and performance monitoring , event correlation and analysis , IT service management , and automation . With multi-cloud environments handling a deluge of big data , what does Berutti feel the current state of play is for applying AIOps to manage them ? “ We throw around cool buzzwords in the industry – AI , cognitive , machine learning , natural language processing – but what ’ s a practical outcome ? What benefit can you get and how do you apply it ? The move towards everything being automated sounds good , one day … but there ’ s still a debate raging between the likes of Elon Musk and
14 March 2018