AXA HONG KONG
online health insurance purchase . Big data and analytics also help us to best-fit customers and propositions , including automating the provision of the next best protection and health offer for customers , and matching customers with the best financial consultants based on their profiles .”
“ With data and analytics , we provide the answer before the question is even asked , freeing our customer ’ s minds from worry so that they can focus on what ’ s important to them ,” adds Wong .
AXA Hong Kong received the ‘ Big Data and Analytics ’ award at the Asia Insurance Technology Awards 2017 for the second year in a row , the bronze award for ‘ Best Use of Mobile ’ at the Customer Experience Asia Excellence Awards , and Celent ’ s Model Insurer Asia Awards 2017 in the ‘ Data & Analytics ’ category – all testament to its success in enhancing the customer experience through strong investment in data and digital innovations .
The insurance industry is facing unprecedented opportunities and challenges in the digital era
As your trusted business partner , Deloitte brings together insurance experts from strategy , operations , technology , actuarial , risk , tax and audit to help insurers stay ahead of the game by addressing complex issues with innovative solutions .
© 2017 . For information , contact Deloitte China