ASIA

Text mining of claim processes is another area where SCOR Global Life is partnering with clients to bring solutions to meet the demands of today ’ s consumer . “ For the end customers , claiming can be perceived long drawn-out process with uncertain outcomes . For insurers , the process can be cumbersome and resource intensive . By leveraging machine learning and text mining techniques , SCOR Global Life is able to provide solutions that not only better serve end customers , but also support insurers in delivering greater efficiency and insights into their claims experience which in turn drives better propositions ,” explains Ford .

Strength in numbers To further its health and wellness focus , SCOR Global Life engaged with startups at an early stage ,

BILLION

Gross Written Premiums ( 2017 )

predominantly those which remain unencumbered by legacy systems and short-term shareholder demands . Additionally , the company also partners with other ambitious life insurance companies , as well as

InsurTech entrepreneurs who can bring a different perspective . “ We are partnering with US-based Plug and

Play Tech Centre , a global technology accelerator for startups and investors , which has given us access to a number of potential start-ups and other operations ,” observes

Ford . “ The partnership will enable SCOR Global Life and our subsidiary ReMark to look at the long-term potential of health-tech startups . “ Through a review process , we look at whether there is likely to be alignment of philosophy and mutual benefits and a clear focus on helping our clients better serve their customers , in terms of

www . gigabitmagazine . com 263