FLEET MANAGEMENT
54 providers .” Operational decision makers seem to agree that mobile resource management is a key challenge that simply can ’ t be ignored any longer . In fact , in recent research , Verizon Connect found that over three quarters ( 79 %) of senior operational decision makers believed their organisations had to find a better way of managing their mobile workforce operation . On top of this , the majority of respondents admitted a degree of difficulty when it came to managing the field service management ( 70 %), operations ( 65 %) and fleets / assets ( 62 %) elements of their organisation ’ s mobile workforce .
MRM can take different forms depending on the customer : some businesses may want to start with telematics ( a combination of telecommunications and informatics that makes GPS tracking possible ) whilst others may already have some technology in place but are just looking to streamline last-mile delivery . By
“ With MRM , customers are looking for the ability to control , inform and manage their field resources more effectively ”
— Sergio Barata General Manager for EMEA , Verizon Connect
MARCH 2019