Reunited
Reunited
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187 able to shape its own destiny when it comes to digital transformation .” This bold ambition required a wellthought-out strategy and answers to key questions . What does digital transformation mean for a group of social enterprises ? What positive effects will it have for the customer ? Recognising that answering these questions would require a new approach , Wong implemented a ‘ three pillar ’ plan focusing on digital strategies , organisational capabilities and a cultural mindset shift . NTUC Enterprise then defined digital strategies for its main businesses and added over 200 new staff to achieve a new vision , including software engineers , UX researchers and product designers , data scientists and engineers , cybersecurity specialists , technologiests , enterprise system experts , and more .
“ We need to see how our customers are evolving and how we can serve them better ,” says Wong . “ Unless organisations adapt to the future , they will become irrelevant . We leverage data and new technology to better compete in a rapidly changing world .” This is particularly true
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