Goldwagen
Goldwagen
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337 the software is being used , we are also able to quickly and easily identify and resolve any problems . We are further able to send out a fix to all our franchisees if necessary ,” Turley explains .
The ordering of parts by franchisees was one of the first components of the business to be digitised . “ We ’ ve since substantially expanded the digital footprint across our franchise network , with stores now able to order and track orders online . We ’ re also moving away from paper-based invoicing , with store owners able to invoice online , as well as track and download them if necessary .”
The company has likewise started looking into suitable cloud-based solutions , albeit cautiously given costly and occasionally unstable internet access in South Africa . It is , however , already reaping the benefits of the software being trialed .
It is also in the early stages of a partnership to expand its data storage capabilities , since most franchisee data is currently being centralised , meaning that the amount of data being captured and handled has increased substantially . “ We are working with suppliers to find
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