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a solution that can scale vertically as we grow . However , we will maintain responsibility for the data , which we know is secure because it ’ s onsite .”

Goldwagen has reaped the rewards of this IT transformation at an operational level , but it is looking at further improving customer experience through e-commerce . “ We started about two years ago with the goal of being one of the leading companies operating in this space to have an e-commerce platform in South Africa ,” says Turley .

The project gained more momentum given the recent entry of nontraditional competitors such as the likes of Amazon into the automotive parts market .

The changes he has overseen has led Turley to reflect on the function of a CIO . “ I definitely see the role of the CIO , or at least my role , as evolving to be much more strategic . The CIO is responsible for understanding the organisational vision and objective goals , deciding how to help achieve these at an IT level , and then filtering this down to his or her teams and letting the teams deal with implementation , as opposed to trying

MARCH 2020