“ DECISION MAKERS SHOULD CONSIDER INTRODUCING INTELLIGENT AUTOMATION INTO EVERY FACET OF THE BUSINESS , WHILE PROVIDING EVERY EMPLOYEE ACCESS TO THE TECHNOLOGY ”
Q . HOW HAVE YOU REACTED TO THE NEW NORMAL OF COVID-19 ?
» The ‘ new normal ’ has forced the UK to change the way it operates and many turned to Robotic Process Automation ( RPA ) for help . For example , our entire immersion lab delivery has been virtualised as a web site , with embedded videoconferencing and interactive web apps doubling the amount of visitors and influenced revenues and having robots to do most of the administration .
At UiPath , we have focused on providing support to businesses investing in automation . This includes the training needed to understand how automation works , as well as ensuring that our software robots are accessible and easy to create and deploy .
Q . TO WHAT EXTENT HAS THE PANDEMIC IMPACTED EXISTING PROJECTS ?
» Before the pandemic , many organisations had already started implementing automation but undoubtedly the sudden change in business climate forced them to accelerate these efforts .
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Businesses had to find new ways of working . For many this included RPA . In fact thirty-one percent of decision makers recently surveyed said their firms increased their spending on RPA in the past three months . 1
Q . WHAT ARE YOUR PRIORITIES GOING FORWARDS ?
» Going forwards , helping customers discover what full automation can do in our virtual Immersion Lab continues to be our top priority . Decision makers should consider introducing intelligent automation into every facet of the business , while providing every employee access to the technology . As a result , everything that can be automated will be automated and as such , more time will be handed back to employees to do work that really counts .
1 | The Future of Work : A Pandemic Spotlight , Forrester / UiPath ( June 2020 ). technologymagazine . com 21