CITY OF MEMPHIS suggest to make it better . I know them and they know me . We have a portal where you can chat with the CIO any time . I schedule these meetings myself so they don ' t have to go through my EA ” And since the lockdown she has continued to add members to her team – nobody lost their job , indeed there have been advantages as she is now able to onboard people who live in other cities .
Leading in an emergency By March 2020 the IT Division found itself having to respond to unprecedented circumstances . “ We immediately decided to send home our non-customer-facing people , like programmers and developers and project managers . They could work from home easily and we needed more space for the people who did have to come into the office so they needn ' t work in proximity .” These guys probably had the right hardware , but not all the city ' s employees had . What to do , when 500 laptops and docking stations had to be sourced in short order ? Very fortuitously Bailey and her deputy had recently paid a visit to a local IT recycling contractor , ER2 . “ I have to admit that I was not enthusiastic about going there initially , but the place was only five minutes EXECUTIVE BIO
KIMBERLY BAILEY
TITLE : CIO INDUSTRY : GOVERNMENT LOCATION : MEMPHIS
Kimberly Bailey is Director of Information
Technology and the Chief Information Officer for the City of Memphis . She is the first African American female to hold the position . Bailey is an experienced leader with demonstrated skills in project management , team building , public speaking , and team facilitation . She enjoys finding new and innovative ways to address complex issues and obtain excellent outcomes .
The native Memphian began her career with the City of Memphis as a college intern in the Information Systems Division . Since then , this ambitious woman has steadily progressed securing IT and project management positions with international and award-winning organizations such as the Memphis Grizzlies , Technicolor , AutoZone , Pinnacle Agriculture Holdings , and CBRE . She returned to the City of Memphis in 2017 as the
HRIS Solutions Manager and was instrumental in the upgrade of several vital operational components within the Human Resources Department .
Bailey received her BS in Management Information Systems from Christian Brothers University and MS in Computer and Information Sciences and Support Services from Bellevue University . She shares her knowledge and passion for technology with the IT professionals of tomorrow as an adjunct professor at Christian Brothers University .
In addition to technology , she serves as assistant secretary of the Shelby County Health , Education , and Housing Board . Bailey expresses her love of history as the publisher of the children ’ s coloring book series Color & Read which highlights the accomplishments of African Americans . It can be found online at www . colorandread . com .