SAP SEE to help commercial companies adapt and grow while facing , let ’ s call it , a new reality with new challenges ,” Cirkovic says . “ The public sector is a key business focus for our investment in the West Balkans , and we have become a trusted advisor .”
Twelve months since the coronavirus outbreak was declared a pandemic , however , it is clear that governments are lagging behind . COVID-19 exposed weaknesses in their fundamental operations . Fiscal consolidation , tax administration modernisation , and citizen engagement are all essential functions that are underdeveloped compared to their counterparts in Western Europe , Cirkovic points out : “ The government sector is still using old systems which , though still functional , are sometimes 15 to 20 years old . But this is the opportunity .”
Diversity in the region throws up additional issues . Some countries such as Bulgaria , which “ is all over digital transformation and smart cities ,” are gaining pace . “ We have very close cooperation with the municipalities ,” Galla says . “ Just to mention one example , after the outbreak of the COVID-19 pandemic , Sofia Municipality and six other municipalities in the country introduced SAP SEE ’ s COVID-19 Pre-Screen & Routing Qualtrics Questionnaire . This is an intelligent online information platform for the citizens which gathers up-to-date information on 21,000 + SAP partner companies globally
400,000 + SAP customers in more than 180 countries
EXECUTIVE BIO
JOSEPHIN GALLA
TITLE : MANAGING DIRECTOR COMPANY : SAP AREA : SOUTH EAST EUROPE
Josephin Galla assumed the role of Managing Director of SAP South East Europe in July 2020 , covering Ukraine , Romania , Bulgaria , Slovenia , Croatia , and the seven countries of the West Balkans . Based in Bucharest , Romania she is responsible for driving SAP ’ s strategy , operations , revenue , and customer success in 12 countries focusing on People , Business and Brand across the region . Born in Berlin , her professional career has taken her from SAP Germany to SAP China , SAP Asia in various roles from sales executive to industry expert , with her previous role being the Managing Director of SAP Vietnam with a proven track record of business growth . She is a wellrespected speaker at international conferences bringing more than a decade of experience in technology , public services and sales leadership to the table . Her passion is to promote talents and education – bringing together industry , academia and governments around the globe . Josephin has been with SAP since February 2008 , heading for 13 years .
She holds a Diploma in International Economics from the International Business School Berlin and a Bachelor Degree in Business Administration from the University of Sunderland .