How to succeed with Hyperautomation according to Deloitte :
DIGITAL TRANSFORMATION
“ WHEN WE HAVE FREED THE KNOWLEDGE WORKERS FROM THE MUNDANE , WE CAN LOOK AT AUTOMATING WHAT REMAINS ”
NEIL KINSON CHIEF OF STAFF , REDWOOD SOFTWARE
will prove their worth in multiple ways , from increased resilience to a better worklife balance for employees . For example , a virtual working model can offer a unique opportunity to tap into different pools of talent , which may have traditionally been harder to access due to location and geography restrictions .”
That rapid digital transformation of where we work has increased the pace of progress in how we work too , with automation a particular area of focus . Far from software and hardware robots taking our jobs , instead the emphasis is on doing away with the drudge work and unleashing our collective productivity . “ If you look at the reality of the day to day work in many organisations , the value that people can deliver is not constrained by their lack of intellectual capacity . It is that they are drowning in tedious and repetitive tasks that prevent them from being their best selves ,” says Neil Kinson , Chief of Staff , Redwood Software . “ The focus should be on freeing the people from the things that automation can do better , so they are free to do the things people do best .”
There are a raft of technologies on hand to assist human efforts .” Cognitive process automation ( CPA ) is of particular note ,” says HCL ’ s Kumar , “ and is one of the most sought after technologies that emulates human intelligence to solve problems and automate processes . CPA has been in significant demand of late , and has seen considerable implementation across different verticals and domains .” Taken together , emerging technologies can supercharge human efforts in almost all areas of the workplace . “ There ’ s also AI , machine learning , natural language processing ( NLP ) and the cloud .
How to succeed with Hyperautomation according to Deloitte :
1 | Define the purpose and Identify the use cases with expected key business outcomes in terms of revenue , expenditure , and business risks 2 | Optimize the existing processes and standardizing data inputs and decision logic
3 | Identify relevant Hyperautomation tools 4 | Implement process automation with AI as augmented intelligence .
42 March 2021