ENTERPRISE IT
SPECIALISED SVM
This means that SVM is no longer something that can be scrawled in the margins of a white paper . It requires dedicated talent that can balance the complicated process of onboarding the right new partners , while monitoring ongoing relationships and products with a careful eye . Done at any kind of scale , this requires vendor management organisations ( VMOs ), who specialise in exactly this line of work .
Deloitte , which offers a managed consultancy service for VMOs adapting to this new world , thinks there are a few key strategies a VMO must pursue . “[ They ] must adapt to a new generation of outsourcing models with multiple vendors and different service types ,” it begins .
“ THE RISE OF EASIER IMPLEMENTATIONS AND MULTI- VENDOR STRATEGIES HAS INCREASED COMPLEXITY AND COMPETITION ” “ To achieve the benefits from Outsourcing 3.0 , VMOs have to be equipped with new vendor management capabilities to manage a complex multi-vendor ecosystem . We recommend a service integrated and converged approach to overcome the arising challenges of increasing complexity , transparency and the rising requirement towards vendor collaboration .”
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