3 STEPS TO IMPROVE STRATEGIC VENDOR MANAGEMENT
ENTERPRISE IT
3 STEPS TO IMPROVE STRATEGIC VENDOR MANAGEMENT
STEP 1 : DATA AND INSIGHT
“ Begin by building a holistic picture of the vendor and what it delivers to your organization This entails the identification , collection , aggregation and presentation of the vendor profile , performance and market data .”
STEP 2 : REVIEWS
“ The second step is to create the governance framework for how the collected data is communicated with the vendor and across the organization ’ s key stakeholders . Ideally , this is a schedule of review meetings that are agreed upon at the point of procurement or during the onboarding process .”
STEP 3 : ACTION PLAN
“ To help build buy-in from stakeholders , build standard agendas that can be used for each review type consistently across all providers . Then pilot the process with one or two strategic vendors . Use these pilots to evaluate the best timing , deliverables and participants , which may vary between vendors and internal stakeholders .”
Source : Gartner
88 March 2021