Technology Magazine March 2022 | Page 25

“ Interactive performance support proved to be a valid solution to all the challenges Deutsche Bahn encountered connected to change management and software applications . Users felt confident using Jira and weren ’ t experiencing any frustration navigating the app .”
- Deutsche Bahn on Userlane . invest in new technologies . One of our big , long-term objectives is to grow to 1 billion users . Looking at our product specifically , we are developing exciting analytics capabilities that will enable our customers to understand how their users are interacting with software and provide insights on how to optimise training content . We are also focused on ensuring Userlane integrates seamlessly within our customers ’ wider technology stacks and provides additional value by working well with complementary products while keeping the user ‘ in the flow of work ’.
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