EUROPE
Stephen White Executive Director and Chief Operations Officer
Stephen is responsible for the Group ’ s Operations functions , including Lending , Customer Services , Arrears and Collections , Property and Procurement , the Group ’ s IT , Information Security and Change Management . Stephen has 20 years ’ experience in financial services , most recently as Group Chief Operating Officer at Allied Irish Bank . His previous roles also include Executive General Manager at National Australia Bank and management roles at Ernst & Young , Royal Bank of Scotland and Abbey National , where he started his career as a branch manager .
And for Yorkshire Building Society to lead that group , this means delivering on the vision to become the country ’ s most trusted provider of being simply brilliant at mortgages and savings .
White has been Executive Director and Chief Operating Officer at Yorkshire Building Society ( YBS ) for just over a year . He is fully aware of the magnitude of the task ahead , but equally convinced it can come to fruition . “ Back in the 60s the bank manager on high street was one of the most trusted people you knew , up there with doctors and lawyers . The financial crisis in 2008 destroyed trust in financial services companies across the board . The trust is not there . I was approached by YBS to try and recreate something different in the market .
www . ybs . co . uk 131