Technology Magazine May 2018 | Page 102

MONDELEZ AND RETAIL INSIGHT : DIGITAL TRANSFORMATION DRIVING THE ORGANISATION ’ S CAPABILITY JOURNEY

Retail Insight have been a part of Mondelēz digital transformation journey for many years . Throughout this relationship , we have always focused on two core outcomes : securing improved business results , and building sustained organisational capability . Picking up results along the way ensures that , despite the enormous scale and complexity of a programme such as the Navigator Revenue Management implementation , we maintain momentum in the right direction on this transformation path . Our focus on organisation capability growth is critical , so that the organisation possesses the skills and knowledge to sustain and drive better results using the new tools and technology at their disposal .
Our journey together therefore goes far beyond simply implementing and deploying new technology solutions . A strong joint governance team is in place to maintain a relentless focus on the vision that Mondelēz are pursuing on the Net Revenue Management space through Navigator . Facilitating a low barrier environment between the steering team , corporate functions , and the hundreds of end-users across multiple demanding markets , has created a culture where all stakeholders not just feel ownership for achieving a best-in-class Revenue Management function , but also know that their feedback and input is directly influencing the implementation and adoption plan .
Digital transformation is not complete until the organisation has embraced and adopted the desired ways of working and supporting technology . A step-bystep capability journey has been key to our adoption success . By mapping strategic business priorities to improved ways of working , supported through intuitive and easy to understand Navigator UX , the organisation has built capability and could point to immediate and sustained results , before progressing to the next level on this journey . This transparent and collaborative set-up has driven organisational adoption , as markets share results and learnings across the region , to form a best-in class Revenue Management eco system . A true Digital Transformation indeed , and we are excited to continue to jointly build capability through the live Navigator platform .
About Retail Insight
We are a global people and technology company , who understand our industries and their trading challenges first hand . But we don ’ t rest on our experience . We blend this domain knowledge with a curiosity and desire to find new analytic approaches and techniques . This is how we design the most appropriate data driven , analytics solutions to help our clients trade more effectively . We do not believe that one size fits all , so we ’ ve created dynamically modular and scalable products to meet the needs of our unique clients in over 50 countries .
We believe the future of analytics is democratisation ; creating and sharing relevant and accessible insight across organisations , top to bottom , left to right . The solutions may be complex , but the output should always be easy to understand for anyone to take beneficial action . Insight should be for the many , not the few .
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