Sprint Speeds Innovation with Appian
Business in the digital age requires the ability to innovate , faster . For Sprint , innovation is a focus in every part of their business . With the Appian low-code platform , Sprint is turning business ideas into powerful applications — in weeks , not months or years .
Sprint initially started with Appian to accelerate its ambitious Network Densification program , and to streamline its wireline provisioning processes . In just 4 years , Sprint has deployed 22 applications .
From large applications that run over 5,000 complex processes and components to smaller applications that have been built in as few as 3 days , Sprint is taking their innovation strategy to execution across the business .
APPLICATION HIGHLIGHTS
• Wireline Network Provisioning . Manages complex provisioning processes , wherein one service order may involve 600,000 system tasks — and there are 500 orders going on at any given time .
• New Tower Site Selection . Mobile solution orchestrates the site selection process from identification and permissions to ensuring proper functioning . In the first 3 months , enabled Sprint to survey 200,000 new sites .
• IT Infrastructure Management . Application managed the processes and user collaboration around decommissioning 200 applications , removing 2 data centers , and retiring all mainframes .
• Device Tracking . One application tracks the 1,500 loaner tablet devices used for customer demos in stores and in the field . Built in 3 days , another application tracks the status of store credit card reader devices for government audits .
BENEFITS REALIZED
• 40 % Cost Savings . Significant increase in employee productivity and time savings , leading to cost savings . Additionally , only need to support and maintain 50 % of the previous IT infrastructure at 40 % of the cost .
• Information Accuracy . Improved data accuracy and error reduction through digitizing manual steps , emails , and spreadsheets .
• Stakeholder Visibility . Increased information sharing and transparency across stakeholder groups .
• Improved compliance . Ability to easily track store devices for government audit readiness .
• Ability to accelerate innovation . New applications can be rolled out in days , weeks , or months . Applications are easy to adapt as ways of doing business change .
• Contract Management . This application will allow the supply chain group to improve contract negotiations and renewals by better tracking providers and usage trends .
“ Appian is an innovation enabler .”
Kathy Eichholz , Director , Information Technology , Sprint
For more information on how Appian helps organizations deliver applications faster , to scale innovation and drive digital transformation initiatives , visit appian . com / sprint .