Mervyn Goliath Pr . CIO ( IITPSA )
Goliath says that people often ask , “ who is BCX ’ s most important customer ?” He is quick to answer “ at BCX the most important customer is the customer of our customer . Part of how we make this a reality is through our operating model that ensures laser sharp focus on telecommunications and IT services as two distinct functional capabilities . This allows us to create concentrated value and capability in our overall value proposition to all our customers , without exception . This is especially important in helping our customers to transform for a digital future . This approach works well regardless of the industry sector a customer operates in . While it is critically important to understand the challenges faced by our customers in the way they operate today , the approach we use to partner with our customers on their journey to digital transformation is key . It is this laser sharp focus on telecommunications and IT services , respectively , which I refer to , and the manner in which we bring it all together , to help customers solve 93
EXECUTIVE PROFILE
Mervyn Goliath Pr . CIO ( IITPSA )
Mervyn has over 30 years of experience in both Telecommunications and Information Technology . Before joining BCX , he held roles in Telkom Telematics and MWEB ( Naspers ). He served as Managing Executive at Openserve , responsible for the implementation of process transformation and “ next generation ” enablement programs . He served as CTO and CIO at MWEB and interim CTO at Naspers owned SportsCN in Shanghai , China , as COO at ABSA Retail Bank : Digital Channels , and as the Engineering and Operations Executive Vice President for Clickatell . He is currently Managing Executive at BCX . www . technologymagazine . com