IT PROCUREMENT
“ CONSULTANTS OFFER ORGANISATIONS INSTANT SKILLS THAT ARE CURRENTLY IN NEED AND SCANT SUPPLY ”
MARC LUECK CIO EMEA , ZSCALER consultants must be careful , however , to develop a close working relationship , or the same problems could arise . “ It is crucial that the workforce is involved in these discussions , as they will be the ones seeing the business through the revenue cycle . Only then will business leaders have a clear understanding of how and where change needs to occur and what the next stage of their digital transformation journey should be – rather than leaving it to guesswork or trial-and-error .”
There is a certain mutuality to the relationship , with businesses benefitting from new technology and consultants expanding their knowledge , as Anne-Marie Malley , UK consulting leader at Deloitte , explains : “ Consultants will work on a significant number of digital transformation projects during their career . Each time , they will pick up new insights and tools to inform their next client project , which will provide new opportunities and results for the next organisation they work with . Working between industries in particular can be a benefit , as consultants can share ' best practice ' behaviours from other sectors to improve innovation and the effectiveness of digital transformation initiatives .”
How businesses have responded to the pandemic The ongoing COVID-19 pandemic has brought the work of consultants into sharper relief . As Conga ’ s Finnegan explains : “ COVID- 19 changed things significantly , as business leaders rolled out some of the most complex transformation programmes overnight , in order to keep their companies up and running . It proved what we have always known about business – embracing change and innovation is key to survival . Digital transformation can future
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