UNIT 4
With an unrelenting focus on the end goal , and teams of teams all pointing towards the bullseye , Singh then sets a schedule , prioritises , and measures the efficacy of solutions . Those that are considered to be successful are amplified . Those that aren ’ t are scrapped before moving on to the next idea . It ’ s a systematic , quantified process that allows them to arrive at the best possible solution — A perhaps simple yet powerful concept that optimises outcomes .
“ I want them to be hungry and to do things because they want to do them , not because I told them to . So , let ’ s mutually agree on what ’ s important for you and for the company , and let ’ s consider that the floor because there is no ceiling .
“ The second thing I ask for is persistence . Nobody comes to work to fail . Nobody will drive to their office and say , you know what , today I ' m going to do a poor job and aim to fail at what I do . However , things will rarely work out the way you want them to . There will always be problems , either you don ' t have the right people , or you don ' t have the right budget , or you have a global pandemic . There are a gazillion things that could happen . You have to keep persisting and not let the challenges bog you down .”
“ If you ' re using half your concentration to look normal , then you ' re only half paying attention to whatever else you ' re doing .” — Erik Lehnsherr
Cringing at the analogy , Singh references a quote from Erik Lehnsherr , otherwise known as Magneto , from the X-Men comics . Despite its perceived “ cringyness ”, however , it ’ s perfectly apropos to his thoughts on the importance of authenticity .
“ The third thing I ask from an individual is for them to be genuine . Bring me your unfiltered self because you cannot unleash your true self or your true potential if you ’ re expending your energies on hiding your innate inner traits . I ’ ll show up a hundred per cent , and I want you to show up a hundred per cent with me ,” Singh says .
“ The world is not static . It ’ s dynamic , and as things change , you must be able to pivot . To avoid becoming extinct , your business must evolve at pace with the changes . You must redesign your business models to meet the challenges of the day , that ’ s what teams of teams is for , and that ’ s what Unit4 PSA is for .”
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