and is ensuring building conditions are maintained through the use of technology and insights . This gives our customers effective and timely information .”
From a colleague ' s perspective , PCS Thailand is looking to remove the burden of administration .
McGeown explains : “ Over the years , PCS Thailand has ended up with some clunky processes that are hard to navigate and very
PCS Thailand is the second biggest business under the OCS Group
It operates in 12 countries — the two largest being the UK and Thailand . The group employs around 80,000 people , 30,000 of which are here in Thailand
paper-based – this is often the nature of an environment where labour is cheaper than technology .
“ We ’ re at a point now , and COVID-19 has driven this , where we can ’ t continue to add bodies to processes to support growth , we are going to have to find new ways of doing that through technology . So a big part of our digital transformation strategy is to systemise as many administrative processes as possible . For example , in a couple of months time , we will be offering our employees the ability to receive their payslips online .”
McGeown reflects that this may not sound like a huge leap forward , but for PCS Thailand , the transition to such technology will save time for its managers who currently drive to each individual site to deliver printed paper copies to thousands of people .
PCS Thailand and its collaboration with SAP The staff are at the core of the company ’ s digital transformation strategy , as McGeown
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