SUNRISE GMBH
2021
Year Founded
2780
Year founded
The global IPTV ( Internet Protocol Television ) market is expected to reach US $ 150-200bn by 2025
“ If we look at the way entertainment and media content is consumed today , we need to guarantee smooth accessibility to content everywhere .”
This consumption model , according to Campanale , poses two key questions :
• Are we providing our customers with the best connectivity service to access their content ?
• In our technology stack , can we offer value through aggregation ?
Service as an experience Again , this is where the value-added service comes into play . Bundles both attract and retain customers .
“ If we talk about customer experience , then we need to look at how remote monitoring and how digitalisation can be used to achieve it . We have intense investments in prioritising the customer experience throughout their individual journeys .
“ In the technology space , in entertainment and connectivity services , we talk about how the ability to remotely
302 May 2023