FWD INSURANCE
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“Our uniqueness is that we are the insurance company with a startup mindset . We ’ re working very fast – we try to give experiences to the customer that work ; get feedback quickly , and continuously improve our propositions ”
— Verapat Chantaravannakul , Chief Information Technology Officer entrepreneurial leadership style , he has promoted agility across all business fronts .
“ I ’ m always the one who jumps up to do something new . It is about inspiring people with a new mindset to change their processes using technology to better serve the customer . It is not just about the tools , it ’ s about people ’ s mindsets ,” he says .
“ Our uniqueness is that we are the insurance company with a startup mindset . We ’ re working very fast – we try to give experiences to the customer that work ; get feedback quickly , and continuously improve our propositions .”
With over 25 years ’ experience , Chantaravannakul has gained a greater understanding of the value that technology can bring . However , this is with the caveat that longstanding employees , some with decades of experience at the company , have to also see this value in order for the business to reap financial rewards .
Providing mindset and culture training which is open for any interested employee , the business has therefore focused on making its workers more agile and has also worked to enhance
NOVEMBER 2018