FIRST NATIONAL BANK SA
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CIO Jaco Coetzee and CEO Vijay Morarjee of FNB Fiduciary discuss how they are educating the market to set up wills
I n this new technological world , businesses are targeting many more diverse customer groupings , including millennials as new entrants to the financial services sector .
Digital transformation has seen firms such as First National Bank ( FNB ) Fiduciary digitise their solutions and change the way they offer their services . Chief Information Officer ( CIO ) of FNB Fiduciary , Jaco Coetzee , and Chief Executive Officer ( CEO ), Vijay Morarjee , recognize the importance of embracing new technology in order to maintain the brands ecosystem .
FNB ’ s Fiduciary believes in embracing innovative technologies . “ We have the vision and energy to build on and develop customer centric innovations that drive our brand promise of ‘ how can we help you ’,” says Coetzee .
“ Digital transformation is an ongoing process . It ’ s been a long journey to get to where we are now , but there is still a lot more to be done . It ’ s such a great
NOVEMBER 2018