ECOBANK
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“We ’ ve successfully developed products that pose a real benefit to our customers , clients and other businesses ”
— Lusungu Mkandawire Country Head of Information Security , Ecobank Transnational
With most of the other local banks still only brick and mortar , it ’ s really important for us to fully embrace digital technology .”
The USSD is a global system for mobile communication technology that is used to send messages between a mobile phone and an application programme in the network . Mkandawire affirms that through utilising such software , the app provides Ecobank ’ s customers with greater freedom for their transactions . “ Ecobank Malawi is integrated with all the mobile money providers in Malawi ,” says Mkandawire . “ This enables our customers to seamlessly do transactions without time restrictions . Every bank in Malawi has a mobile banking strategy and is integrating with those who have their own mobile banking products .”
With mobile banking providing a wide range of different functions , Mkandawire points out how customers can significantly benefit from operating the app .