“ Digital transformation is really at the heart of our business ”

— Kuldip Singh , Digital Director Retail International , Retail Leadership team

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An important pillar of the Retail Digital program is the delivery of a joint Mobile Strategy across markets , in which innogy realises smarter and faster app development , improved life-cycle management and best practice sharing in all aspects including a joint asset library for UX and design . “ We work closely with all our markets to give customers a seamless and consistent mobile experience within all innogy brands ,” says Sebastian Schmelz , Team Lead Digital Program .

To achieve a comprehensive view of a client ’ s needs , innogy has worked with several partners outside the energy sector to integrate innovative technology into its platforms and processes .

NOVEMBER 2019