Technology Magazine November 2019 | Page 265

CLICK TO WATCH : ‘ LEARN BY DOING – TOI OHOMAI INSTITUTE OF TECHNOLOGY ’ 265 all about providing the very best delivery in line with the needs of the region .”
Between 2016 and the start of this year , Das was occupied with the merging of various disparate systems that were used by the two institutes into one central solution . It was , he admits , a challenging task : “ We had two organisations coming together , two IT teams with their own methods of operating and at different levels of maturity from an IT perspective . We had a limited budget with which to carry out the merger , so it was a challenge , but we knew that in the end we ’ d be in a position to begin
delivering new and improved services , to run our organisation more efficiently and effectively , and have the foundations in place to start looking at the new capabilities we needed .”
Those new capabilities formed the basis of the digital plan that was implemented towards the end of 2018 . In late spring of that year , as Das explains , the institute began considering ways in which it could improve student recruitment and engagement , offer a better customer experience and connect the staff across campuses more effectively . “ Our conversion
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