TOI OHOMAI INSTITUTE OF TECHNOLOGY
266 ratios were quite low ,” he says . “ We used various human-centric design thinking methods to approach the issue from a different angle . Rather than set out the problem and come up with a solution , we got out there , carried out empathy studies , spoke to students to fully uncover the inhibitors and problems they faced , and it proved invaluable – it was the catalyst we needed for real change .”
In response to the feedback , Das and his team developed and rolled out the institute ’ s strategic IT plan , centred around five key strategic goals to support the business . Work under these goals included improving and streamlining the online applications process , implementing new wifi and campus network switches across all campuses , developing innovative digital workspaces for staff , and the creation of a student portal app . “ It ’ s not just about creating new systems ,” he notes , “ it ’ s about looking more broadly to revolutionise the way that we work and empower staff to become more productive .”
NOVEMBER 2019