Pestana
PESTANA HOTEL GROUP
Pestana
Hotel Group | Overview
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144 a highly positive one that underscored how trust is almost as foundational as the tech services themselves . “ I ’ m proud to say that the majority of our partners supported us both technologically and financially during the lockdown period , which is a testament to the kind of industry where we work ; where people understand the value of longer term relations , instead of just the immediate benefits of selling software .” Portugal ’ s largest telecoms provider , Altice Portugal , is one such company that Pestana shares an especially close partnership . “ We have a very distributed network of hotels that requires real-time or near real-time communications ,” he explains . “ Our responsiveness is one of Pestana ’ s trademarks and Altice Portugal has been essential to maintaining that .”
However , Pestana ’ s distinctly high level of customer service doesn ’ t come from technology alone . On the contrary , it is the company ’ s outstanding workplace culture that ultimately drives its success ; technology acts simply as an enhancer . Operating in a ‘ reverse pyramid ’ structure , Oliveira
NOVEMBER 2020