Technology Magazine November 2023 | Page 70

HOW FUTURE WORKFORCE

BUSINES

Human-machine partnerships are set to redefine roles , close skill gaps , and unlock unprecedented productivity for organisations on a global scale
WRITTEN BY : MARCUS LAW

Automation and AI are creating a new division of labour between humans and machines , with the World Economic Forum ( WEF ) predicting this evolution will disrupt 85 million jobs globally between 2020 and 2025 – and create 97 million new job roles . This radical shift is ushering in a new age of the augmented workforce , where human-machine partnerships boost productivity and deliver exponential business value .

Yet , this evolution is also widening the global skills gap , with the WEF predicting that 44 % of workers ’ skills will be disrupted between 2023 and 2028 .
To explore these issues , Technology Magazine spoke with Andi Britt , Senior Partner – IBM Talent & Transformation , IBM Services Europe , whose insights offer valuable guidance for navigating this new landscape .
Defining the augmented workforce “ An augmented workforce at its simplest is a partnership between humans and machines that , in a large organisation context , boosts productivity ,” explains Britt .
70 November 2023