Technology Magazine November 2024 | Page 325

technology , the department is planning to track a range of metrics , including improving its response times and case resolution rates to boost the quality of its services .
Frank says : “ One of the ways we can do this is by using data analytics to provide clear , measurable results that show how tech is directly influencing child welfare outcomes . By sharing realworld examples , we can show how tools like AI , automation and enhanced data systems are making a tangible difference .
“ Ultimately , it ’ s about making sure that every investment we make in technology is driving us closer to our mission of protecting children and supporting families in the best way possible .”
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