ARIZONA DEPARTMENT OF CHILD SAFETY
them more flexible and secure . This has been essential , especially as we continue to navigate remote work environments and the need for real-time access to data .
“ With IBM ’ s support , we ’ ve been able to automate workflows and improve the efficiency of our operations while ensuring that data security and privacy remain a top priority .”
“ Our caseworkers need accurate , up-to-date information to make the best decisions for the kids and families they ’ re working with ”
FRANK SWEENEY CHIEF INFORMATION OFFICER , ARIZONA DEPT OF CHILD SAFETY
Keeping families as the heartbeat Looking ahead , DCS is eager to continue to enhance its data integration efforts in its work across Arizona . According to Frank , its top priorities remain ensuring that its caseworkers and decisionmakers are able to access real-time , comprehensive data across all systems .
“ We want to make our caseworker ’ s jobs easier by continuing to streamline and automate workflows , giving them more time to focus on the families they ’ re working with , rather than being bogged down by administrative tasks ,” he says .
“ We ’ re also focused on strengthening our cybersecurity framework , given the sensitivity of the information we handle . As we move more services to the cloud , ensuring that our systems are secure while remaining accessible is a major priority .”
For DCS , demonstrating impact is critical . When it comes to investing in
324 November 2024