MASHREQ BANK
HH Sheikh Mohammed Bin Rashid attending the 50th anniversary celebration for Mashreq
reliance on people to perform routine processes , Mashreq ’ s digital DNA does in fact drive every choice the business makes – even the creation of what Chouhan calls his ‘ Digital Workforce ’.
Even with his long technological background , Chouhan appears endlessly astonished by the speed at which all things digital change , and he chooses to embrace it . From the dot com and World Wide Web era , to the rapid evolution of mobile phones , to the ability to house terabytes of information in tiny containers , the last 20-30 years have enjoyed the quickest digital change in history .
Likewise , robotics has continued to advance . Specific to banking , the first robots ever introduced were ATMs . As technology and banking continued to collide throughout his career , Chouhan ’ s question was : where else could robotics be applied ?
“ We ’ ve seen the arrival of basic robotic tools performing repetitive tasks , to robots with natural language processing , to natural language generation , and cognitive capabilities ,”
162 October 2017