Technology Magazine October 2020 | Page 36

DIGITAL TRANSFORMATION
ORACLE DIGITAL ASSISTANT
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Oracle ’ s says its Digital Assistant features :
• Prebuilt digital assistant skills
• Oracle voice with multilanguage capabilities
• Simplified no-code development
• Open platform for third-party applications
• Built-in bot analytics
• One digital assistant for all your applications

“With other solutions , you ask for a specific skill to do something right here . With us , it ’ s all implicit ”

— Suhas Uliyar , VP Digital Assistant , AI & Integration , Oracle
subject matter experts , and which know how to then connect to the system of record . With other solutions , you ask for a specific skill to do something right here . With us , it ’ s all implicit . One day you might ask about your paycheck , another about your vacation balance and the digital assistant is smart enough to route your question to the relevant bot .” With this focus on natural language , it was equally vital for the assistant to be able to comprehend the tangential and nonsequitur-laden ways in which human
OCTOBER 2020