Technology Magazine October 2024 | Page 23

“ Now I ’ ve got about 12,000 people running around with ideas , and I have to figure out how to deliver generative AI or more AI capability to the enterprise in a way that ’ s governed and structured and secure , but doesn ’ t stifle curiosity and innovation ”

one problem that every CIO is wrestling with . It ’ s one thing to say , “ Hey , I ’ ve got this idea .” Say we have technology that we can throw something at , and there ’ s something to say , “ What data are we using ? And is that safe ? Is it biased ? What else is in it ?” So that ’ s been probably the number one challenge .
I think the second challenge is working with our business partners on ensuring that they see internal IT as an accelerant to realising their generative AI aspirations . If they look at us as an impediment , I ’ m going to tell them the things they can ’ t do . I ’ m going to put security guardrails up . I ’ m going to do all these other things that make it hard . They ’ ll stop talking to you . They ’ re just going to go around you .
CREDIT : SAS
Q . HOW CAN CIOS DEMONSTRATE THE VALUE OF DIGITAL INVESTMENTS TO THE BOARD ?

» I think a lot of that is the commercial participation that the CIOs have . Being able to show a bottom-line return is the easiest one because all boards can speak in that financial language . I think the harder one is the digital transformation

technologymagazine . com 23