SYNERTRADE Tackling the major challenges facing procurement teams Olivier believes the task of digitalisation is always a challenge . Throughout every stage of his career – from his time running a business to his work in manufacturing – he has witnessed first-hand the difficulties associated with transitioning from analogue .
“ Digitalisation is not just making paper , digital ,” he says . “ You have another way to work , another thing you can get benefits from – and some drawbacks .
“ We understand that the next generation of digital utilisation is here . The first step was executing , controlling the spend . Over the past two decades , as businesses have evolved , there has been a real effort to simplify this complex process . More innovative or organised approaches have been adopted by both large companies and SMEs ( small and medium-sized enterprises ).
Olivier also highlights the importance of analysing end-to-end processes , with CPOs reporting a lack of satisfaction with digital tools due to a lack of continuity , according to research from Synertrade .
“ Linking the tools together or having a central platform is not that easy ,” he continues . “ On a standard day of a category or contract manager or buyer , you may have to use different solutions .
“ So , as a consequence , it has to be easy to use , plug-and-play – not simply a nice user experience and interface .
58 October 2024