ANDREW GARCIA TITLE : SENIOR DIRECTOR OF PRODUCT MANAGEMENT
DIGITAL TRANSFORMATION a chatbot or human . As organisations face an ever-growing volume of interactions and a higher burden on human employees , they can confidently offload more digital interactions to chatbots .”
The digital transformation of workforce management has been nothing short of revolutionary . Cloud-based platforms have made powerful workforce management tools accessible to organisations of all sizes , enabling them to streamline operations and improve efficiency . These platforms often integrate with other business systems , such as HR and payroll , to create a seamless flow of information across the organisation .
AI-powered analytics and forecasting Artificial intelligence and machine learning algorithms are being employed to analyse vast amounts of workforce data , identifying patterns and trends that would be impossible for humans to discern manually .
“ AI monitors every interaction , noting things like how much time employees spend on average per interaction and when interaction volumes have spiked . AI can intelligently forecast staffing needs ,” Nathan notes . “ Additionally , AI can match schedules based on employee preferences while ensuring that staffing needs are still met .”
ANDREW GARCIA TITLE : SENIOR DIRECTOR OF PRODUCT MANAGEMENT
COMPANY : DAYFORCE
INDUSTRY : HUMAN CAPITAL MANAGEMENT SOFTWARE
LOCATION : UNITED STATES
Andrew Garcia serves as the Senior Director of Product Management at Dayforce , a company known for its human capital management software . He focuses on workforce management technology , emphasising its benefits in demand forecasting , budgeting , employee empowerment and compliance management .