THE JOURNEY AHEAD
‘ The solution lies in our pockets . Multi-factor authentication is the best way to protect customer data and using our mobile phones to do so ensures a smooth service for everyone ’ security , to authenticate a transaction such as booking train tickets .
THE JOURNEY AHEAD
In India , the government ’ s plans to transform railways are ambitious . If rolled out effectively , they have the potential to elevate India ’ s transport system to compete with those in Japan and others around the world . The UK ’ s rail networks could consider following suit , if operators want to deliver high quality customer service to meet demand .
Mobile phones are the best tool to support this transformation and offer a range of benefits to passengers and service providers . But passenger privacy must remain a priority .
It is only by adopting a mobile authentication service that travel operators can ensure data is really secure and ensure consumer confidence when embracing new digital travel services .
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