CANADA
Jack Cooper truck , loaded
“ THE FURTHER AHEAD WE CAN LOOK the better job we can do in optimising the mix of freight that we put on a truck ”
– Kirk Hay , CIO
Jack Cooper has an increasingly mobile workforce , whose time is saved and job satisfaction improved if they can pull up information on a mobile device rather than having to go into an office to look it up . Jack Cooper has adopted a hybrid cloud approach to this challenge , using a combination of private cloud hosted within the business , and public cloud provided by a third party , in this case Microsoft .
Jack Cooper has always been innovative in its thinking . It was an early adopter , for example , of electronic proof of delivery from the cab , something that is today commonplace among delivery companies . “ All our drivers have their back office in their back pocket !” says Hay . “ They can go out and find their next load , locate where those vehicles are loaded at the yard , and look at complete information all the way out to the delivery point where they can collect information , signatures and photographs as required .” In this way information is made available to employees and customers alike , in real time
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