ASIA-PACIFIC THE ‘ FANG ’ EFFECT
ASIA-PACIFIC THE ‘ FANG ’ EFFECT
Coming into the firm in December 2016 , Pettigrew notes that one of his biggest challenges as CIO was to transform the company ’ s disconnected systems . In doing so , KPMG NZ is evolving to fulfil its growing need for mobility , collaboration , integration and , perhaps most importantly , to meet its growing and ever-evolving user experience ( UX ) expectations . Indeed , Pettigrew underlines how the so-called ‘ FANG effect ’ is elevating consumers ’ expectations . This has encouraged KPMG NZ to raise the bar to meet their demands .
“ ON-GOING DIGITAL TRANS- FORMATION ISN ’ T ALWAYS EASY . IT REQUIRES A CLEAR VISION AND COMMITMENT ”
— Cowan Pettigrew , Chief information Officer
B I O
The role of the CIO now is one of transformation . It ’ s aligned with business objectives that Cowan assists in defining , implementing and continually transforming so the business stays dynamic and relevant to its customers . Transformation isn ’ t a point in time , it ’ s not a moment - it ’ s a continuous evolving process that breaks from the old ways , with constant learnings and pivots in direction along the way . What Cowan ’ s role in this ? With over 25 years in the I . T . industry , he says he provides practical strategic leadership with business led , customer facing strategies that enables the business to realise its vision and goals . As a multi hat wearing CIO , Cowan lives and breathes these values , seeking to create customers for life by building supported , sustainable platforms that deliver forward facing customer solutions .
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