Technology Magazine September 2018 | Page 180

SUNSHINE INSURANCE GROUP
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For example , if you do a health exam at the hospital you can have the data available to the insurance part of the business electronically to speed up underwriting and reduce premium .
“ Secondly , we also aimed to build a first-class hospital using smart AI technologies . It is a technology-rich facility : we are exploring the latest AI-enabled digital services and tools to improve the efficiency and the customer friendliness of all hospital operations .”
With such a far-reaching remit , Xu notes that the firm has worked diligently to attract and retain the best talent in the sector , recognising that these people not only need to be well versed in insurance operations , they also need to be technology-savvy individuals so that Sunshine Insurance Group can grow its own technology capabilities internally .
“ Today many firms rely on outside companies to provide a technology product for them ; the past model doesn ’ t work well in this new AI era ,” Xu says . “ We have to start to consider how we can develop our own big data and AI capabilities . We need data scientists . We need AI scientists . We
SEPTEMBER 2018